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Privacy Policy

Effective: 8 July 2026Last updated: 8 July 2026
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On this page
01 Who We Are02 Information We Collect03 How We Use Information04 No User Accounts05 No Marketing Newsletter06 Legal Bases Where Applicable07 How We Share Information08 Client and Project Information09 AI-Assisted Processing10 Cookies and Similar Technologies11 Data Retention12 Data Security13 International Processing14 Your Privacy Rights15 Children's Privacy16 Third-Party Links17 Changes to This Privacy Policy18 Contact Us

This Privacy Policy explains how Deepchain Labs, also called DCL, collects, uses, stores, shares, and protects personal information when you visit our website, use our custom chat feature, submit a consultation request, or communicate with us.

01

Who We Are

Deepchain Labs provides technology advisory, research, AI integration, intelligent automation, product engineering, infrastructure, cybersecurity, information security, technical audit, data engineering, and blockchain-related services.

References to "Deepchain Labs," "DCL," "we," "us," or "our" mean Deepchain Labs.

Website: deepchainlabs.com

02

Information We Collect

We collect information in the following ways.

Information you provide directly

When you contact us, use the chat feature, or submit the Book a Consultation form, we may collect:

Name
Email address
Phone number
Company or organization name
Job title or role
Service interest
Project stage or requirement details
Preferred meeting time or consultation details
Messages sent through the custom chat feature
Other information you choose to provide
Information collected automatically

When you visit the website, we may collect limited technical and usage information, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Referring source
Approximate location based on IP address
Date, time, and interaction data
Cookie identifiers and analytics identifiers, where applicable
Information from Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics may collect information such as pages visited, session activity, device information, browser information, approximate location, and usage patterns.

We use this information to improve website performance, content, navigation, and user experience.

03

How We Use Information

We may use personal information to:

Respond to inquiries and chat messages
Review consultation requests
Schedule and manage consultation discussions
Understand your project, service interest, or business need
Prepare follow-up communication
Improve our website content, structure, and user experience
Analyze website traffic and performance through Google Analytics
Maintain website security and prevent abuse
Manage business records and internal operations
Comply with legal, contractual, or regulatory obligations
Protect our rights, systems, users, and business operations
04

No User Accounts

Our website does not currently provide user account registration or login for visitors.

If this changes in the future, this Privacy Policy should be updated before account features are launched.

05

No Marketing Newsletter

We do not currently use website submissions for newsletter signups or recurring marketing email campaigns.

We may still contact you directly in response to your inquiry, consultation request, chat message, or business communication.

06

Legal Bases Where Applicable

Depending on your location and applicable law, we may process personal information based on:

Your consent
The need to respond to your request
The need to take steps before entering a contract
The need to perform a contract
Our legitimate business interests
Compliance with legal obligations
Protection of rights, security, and business operations
07

How We Share Information

We do not sell personal information.

We may share information with:

Service providers that help operate our website, hosting, forms, chat, analytics, security, email, or communication systems
Google Analytics, for website usage and analytics measurement
Professional advisers, such as legal, accounting, or compliance advisers
Project partners or subcontractors where required for a potential or active engagement and subject to appropriate confidentiality expectations
Authorities, regulators, or other parties where required by law or necessary to protect legal rights, safety, or security
A successor organization if Deepchain Labs is involved in a merger, restructuring, acquisition, or transfer of business assets

We only share information where there is a reasonable business, operational, legal, or service-related need.

08

Client and Project Information

Information shared as part of a consultation, proposal, audit, technical assessment, or project may be governed by a separate agreement, non-disclosure agreement, statement of work, or contract.

Please do not submit passwords, private keys, production credentials, confidential datasets, regulated personal data, or highly sensitive materials through public website forms or chat unless we have agreed on a secure process.

09

AI-Assisted Processing

Deepchain Labs may use AI-enabled tools to support internal research, documentation, analysis, engineering, quality review, or productivity.

We do not intentionally submit confidential client materials to public AI tools without appropriate safeguards, authorization, or project-specific handling rules. Specific AI use within a client engagement can be addressed in the relevant agreement or project terms.

10

Cookies and Similar Technologies

We use cookies and similar technologies for:

Custom chat functionality
Book a Consultation form functionality
Google Analytics website usage measurement

For more details, see our Cookie Policy.

11

Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may vary depending on the type of information, the reason it was collected, business records, legal requirements, security needs, and whether there is an active or potential business relationship.

Examples:

Consultation and inquiry records may be kept as long as needed for follow-up, business records, and service discussions.
Chat records may be kept as long as needed to respond to the conversation and maintain service context.
Google Analytics data is retained according to the configured Google Analytics settings.
12

Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmission or storage is completely secure. You should avoid sending passwords, private keys, production credentials, or highly confidential information through public forms or unsecured channels.

13

International Processing

If you interact with us from outside Bangladesh, your information may be processed in Bangladesh or in other countries where our service providers or infrastructure providers operate.

Where required by applicable law, we will use reasonable safeguards for international processing of personal information.

14

Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request information about how your data is used
Complain to a relevant authority where applicable

To make a privacy request, contact us at deepchainlabs@gmail.com. We may need to verify your identity before responding.

15

Children's Privacy

Our website and services are intended for business and professional audiences. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

16

Third-Party Links

Our website may include links to third-party websites, platforms, tools, or resources. We are not responsible for the privacy practices, security, content, or policies of third-party services.

You should review their privacy policies before providing information to them.

17

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

18

Contact Us

For questions or requests related to this Privacy Policy, contact us at:

Deepchain Labs
Saleh Tower 5th Fl., Plot No. 1, Road No. 13, Sector No. 13, Garib-E-Nawaz Avenue, Uttara, Dhaka-1230
deepchainlabs@gmail.com+8801841504078deepchainlabs.com

Build faster. Decide smarter. Scale with stronger technical foundations.

Deepchain Labs combines AI-powered speed with human technical judgment to deliver secure, scalable, production-ready systems.

Deepchain Labs

Research-first technology consulting, combining AI-powered speed with human technical expertise.

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deepchainlabs@gmail.com+8801841504078
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